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Submit a Return

First of all, if you're checking out our return policy, chances are you've made a purchase with us. Thank you!

We hope that you love everything that you order, but if you are unhappy with any of the products that you receive, you may send them back within 30 days for an exact refund or a store credit + $10 extra*!

Refunds will be made to the original form of payment.

Store Credit will be applied to your AOS account. If you do not have an account one will be created for you and you may log in following the steps for "forgot your password".

Products must be less than 50% consumed.

Shipping fees are nonrefundable.

Tools and devices are subject to unique return policies. To view our full returns policy and FAQ please click here: https://www.artofskincare.com/frequently-asked-questions/#returns-exchanges 

MOST TOOLS, ALL MAKEUP, COSMETIC BRUSHES, SAMPLE SETS, LOYALTY REWARD PURCHASES, AND GIFT CERTIFICATES ARE NOT ELIGIBLE FOR RETURN, EXCHANGE OR REFUND.

*$10 extra store credit not valid on purchases made with store credit.  Extra credit is only available once per purchase, multiple returns from the same order will only receive one extra credit.

Please note: Sample quantity must be marked as 0 for your return.  Samples are non returnable, please use them and enjoy!