I'm about to place an order, when will my order ship?
We make our best effort to ship orders received before noon PST, the same day. Orders received after 12 PM PST, ship the next business day. Orders placed on Friday, Saturday or Sunday ship on Monday.
What if my item is out of stock?
Despite our resolve to keep all our amazing products in stock, sometimes creams and serums fly off the shelves. We apologize in advance for any inconvenience this may cause you. If any of your products are back ordered, we will e-mail you with an estimated time of shipping, and let you decide if you want to wait for delivery. We will make every effort to ship your merchandise as soon as we have it in stock.
How will my order be shipped?
Our standard shipping is USPS. Standard shipping takes 5 to 7 business.
Orders over $40 qualify for FREE USPS First Class.
4-10 business days USPS First Class is available for $5
3-5 business days USPS Priority Shipping is available for $10
2 Day Fed Ex is available for $15 - No Saturday deliver. If you order on a Friday, Saturday or Sunday, the order will ship on Monday. Orders placed Monday - Thursday after 12 PM PST will ship the next day.
1 Day Fed Ex Standard Overnight is available for $22 - No Saturday deliver. If you order on a Friday, Saturday or Sunday, the order will ship on Monday. Orders placed Monday thru Thursday after 12 PM PST will ship the next day.
All orders to Canada ship via USPS Priority Mail for a flat rate of $35. Customer is responsible for all duty fees.
Do you ship to countries outside the USA and Canada?
At this time we are unable to ship outside of USA and Canada.
Have a question about shipping fees and delivery time?
Drop us a note, using the form below.