What is your return policy?
We hope that you love everything that you order from Art of Skin Care. If you are unhappy with any of the products that you receive you may send them back to us within 30 days for an online store credit as long as they are not over 50% used. Shipping fees are non-refundable. If you received free shipping, a $5 shipping fee will be deducted from your store credit.
TOOLS, DEVICES, AND SAMPLE SETS ARE NOT ELIGIBLE FOR RETURN OR REFUND.
Gift Certificates are non refundable.
Please insure your return and ship to:
Art of Skin Care - Returns
1135 Pine Street Suite 107
Redding, CA 96001
Shipping on returns is at consumer cost. We do not pay for return shipping.
All returns MUST be approved by us before they are received.
Please allow 5 business days for us to process your return, once it is received.
Damaged or Defective Merchandise
If you receive merchandise that is damaged or if an error occurs on your order, you must report the damage or error to us within 24 hours. Keep all shipping and packaging materials because we may need to call the shipping company for a visual inspection. We can then issue you a credit for any confirmed damage or send you a replacement.
Have a question about a return?
Drop us a note, using the chat button in the bottom right corner.